Mobile app access & installation

How can I download the app?

There’s nothing to download from the App Store or Play Store — Floatist is a Progressive Web App (PWA) that runs in your phone’s browser. Open app.floatist.com and add it to your home screen for an app-like experience.

See First steps for the device-specific install instructions (iPhone and Android).

Where is the app?

You won’t find Floatist in the App Store or Play Store. It runs entirely in your phone’s browser at app.floatist.com. To get an icon on your home screen and the app-like experience most people expect, install the PWA following the steps at First steps.

I have no access from my mobile — what should I do?

Run through these checks in order:

1. Make sure you have the Floatist app installed. Go to app.floatist.com and See First steps.
2. Make sure your phone’s OS and browser are up to date. Outdated systems can cause issues — see Common issues for the per-platform steps.
3. Use the right browser. Push notifications and full functionality require Safari on iPhone, or Chrome / Firefox on Android.
4. Reset your password if you might have forgotten it — see Recover password.
5. Still stuck? Email support@floatist.com and we’ll help.

I got a new phone. How do I log in again?

A new invitation isn’t needed. The original invite link is one-time-use and only worked to set the user’s initial password. To use Floatist on a new phone:

1. Open app.floatist.com on the new phone.
2. Sign in with the same email address and existing password.
3. If you forgot your password, click ‘Trouble signing in?’ on the login screen to reset it.
4. Add the app to the home screen — see First steps.

If you don’t remember your password, click Trouble signing in? on the login screen to receive a reset email — full steps at Recover password.