Skip to content
Floatist integration

Custom domain

Connecting Your Domain to Floatist

Section titled “Connecting Your Domain to Floatist”

To get your marketing site live on your own domain, you’ll need to update one setting with your domain provider. We handle everything else on our side.

No technical experience is required — if you can log into the dashboard where you bought your domain, you can do this.

What you need to do

Section titled “What you need to do”

Log into the company where you bought your domain (your “domain provider” or “registrar”) and add a DNS record that points your domain to Floatist.

Think of a DNS record as a forwarding address — you’re telling the internet: “when someone types my domain, send them to my Floatist site.”

The record you need to add is:

FieldWhat to enter
TypeCNAME
Name / Hostwww
Target / Value / Points toms.floatist.com

For most people, that’s it. Save the record, let us know, and we’ll take care of the rest.

Using a root domain (without www)?

Section titled “Using a root domain (without www)?”

If you want your site to work on yourdomain.com (without the www), the setup is slightly different because not all providers support the same record types on root domains.

Some providers support a special record type called ALIAS, ANAME, or CNAME flattening that makes this work directly. Others don’t — in that case, you’ll add the www CNAME above and set up a redirect from your root domain to www.yourdomain.com.

Check the provider instructions below to see which approach applies to you.

Find your provider

Section titled “Find your provider”

Below are step-by-step instructions for the most common domain providers. If yours isn’t listed, scroll down to “My provider isn’t listed” for general instructions that work anywhere.

Cloudflare

Section titled “Cloudflare”

Cloudflare automatically handles root domains, so the setup is the same whether you use www or not.

  1. Log into your Cloudflare dashboard
  2. Select your domain
  3. Go to DNS → Records → Add record
  4. Fill in:
    • Type: CNAME
    • Name: @ (for root domain) or www (for www subdomain)
    • Target: ms.floatist.com
  5. Click Save

IONOS (formerly 1&1)

Section titled “IONOS (formerly 1&1)”
  1. Log into your IONOS account
  2. Go to Domains & SSL → click on your domain
  3. Click DNS → Add record
  4. For www: set Type to CNAME, Host Name to www, Points to ms.floatist.com
  5. For root domain: set Type to CNAME, Host Name to @, Points to ms.floatist.com
  6. Click Save

If IONOS doesn’t accept a CNAME on your root domain, set up the www version instead, then go to Domain management → Forwarding and redirect yourdomain.com to www.yourdomain.com. IONOS 24/7 support can help you with this.

OVHcloud

Section titled “OVHcloud”
  1. Log into your OVHcloud control panel
  2. Go to Domain names → select your domain → DNS zone tab
  3. Click Add an entry
  4. For www: choose CNAME, set Subdomain to www, Target to ms.floatist.com. (include the trailing dot)
  5. For root domain: OVHcloud doesn’t support ALIAS records. Set up the www CNAME as above, then go to the Redirection tab and redirect yourdomain.com to www.yourdomain.com
  6. Click Save

Hostinger

Section titled “Hostinger”
  1. Log into your Hostinger account
  2. Go to Domains → select your domain → DNS / Nameservers
  3. Click Manage DNS records → Add record
  4. For www: Type CNAME, Name www, Target ms.floatist.com
  5. For root domain: Hostinger supports CNAME flattening. Set Type to CNAME, Name to @, Target to ms.floatist.com
  6. Click Save

Gandi

Section titled “Gandi”
  1. Log into your Gandi account
  2. Go to Domain → select your domain → DNS Records
  3. Click Add record
  4. For www: Type CNAME, Name www, Value ms.floatist.com.
  5. For root domain: Gandi supports ALIAS records. Set Type to ALIAS, Name to @, Value to ms.floatist.com
  6. Click Save

TransIP

Section titled “TransIP”
  1. Log into your TransIP control panel
  2. Go to Domains → select your domain → DNS
  3. Click Add entry
  4. For www: Type CNAME, Name www, Value ms.floatist.com.
  5. For root domain: TransIP supports ALIAS records. Set Type to ALIAS, Name @, Value ms.floatist.com
  6. Click Save

one.com

Section titled “one.com”
  1. Log into your one.com control panel
  2. Go to DNS settings for your domain
  3. For www: add a CNAME record with Name www and Value ms.floatist.com
  4. For root domain: one.com doesn’t support ALIAS records. Use the www CNAME above, then go to Web forwarding and redirect yourdomain.com to www.yourdomain.com
  5. Click Save

Strato

Section titled “Strato”
  1. Log into your Strato customer area
  2. Go to Domains → Domain management → select your domain
  3. Click DNS settings
  4. For www: add a CNAME record for www pointing to ms.floatist.com
  5. For root domain: Strato doesn’t support ALIAS records. Use the www CNAME above, then under Domain management → Forwarding, redirect yourdomain.com to www.yourdomain.com
  6. Click Save

Infomaniak

Section titled “Infomaniak”
  1. Log into your Infomaniak manager
  2. Go to Domains → select your domain → DNS zone
  3. Click Add a record
  4. For www: Type CNAME, Name www, Value ms.floatist.com.
  5. For root domain: Infomaniak supports ALIAS records. Set Type to ALIAS, Name @, Value ms.floatist.com
  6. Click Save

GoDaddy

Section titled “GoDaddy”
  1. Log into your GoDaddy account
  2. Go to My Products → Domains → select your domain → DNS
  3. Click Add under DNS records
  4. For www: Type CNAME, Name www, Value ms.floatist.com
  5. For root domain: GoDaddy doesn’t support ALIAS records. Use the www CNAME above, then go to Forwarding in your domain settings and redirect yourdomain.com to www.yourdomain.com
  6. Click Save

Namecheap

Section titled “Namecheap”
  1. Log into your Namecheap account
  2. Go to Domain List → click Manage next to your domain
  3. Go to the Advanced DNS tab → Add new record
  4. For www: Type CNAME, Host www, Value ms.floatist.com.
  5. For root domain: Namecheap doesn’t support ALIAS records. Use the www CNAME above, then enable URL Redirect for the root domain to forward to www.yourdomain.com
  6. Click Save

AWS Route53

Section titled “AWS Route53”
  1. Go to the Route53 console → Hosted zones → select your domain
  2. Click Create record
  3. For www: set Record type to CNAME and Value to ms.floatist.com
  4. For root domain: toggle Alias on, and enter ms.floatist.com
  5. Click Create records

My provider isn’t listed

Section titled “My provider isn’t listed”

No problem — the process is the same everywhere.

If you’re using www.yourdomain.com (recommended):

Find the DNS settings in your domain provider’s dashboard and add a CNAME record:

FieldWhat to enter
TypeCNAME
Name / Hostwww
Target / Valuems.floatist.com

This works with every provider.

If you also want yourdomain.com (without www) to work:

Check if your provider supports ALIAS, ANAME, or CNAME flattening records. You can usually find this by searching their help docs for “ALIAS record” or “CNAME on root domain.”

  • If they do: add an ALIAS (or ANAME) record with Name @ and Value ms.floatist.com
  • If they don’t (or you’re not sure): add the www CNAME as described above, then set up a redirect from yourdomain.com to www.yourdomain.com. Most providers offer this under “Domain forwarding” or “Web redirects” in their settings.

Still stuck? Contact your domain provider’s support team and tell them:

“I need to point my domain to ms.floatist.com using a CNAME record. Can you help me set this up?”

They handle requests like this every day.

How long does it take?

Section titled “How long does it take?”

DNS changes usually take effect within a few hours, though it can occasionally take up to 48 hours. Once the DNS is updated, let us know and we’ll activate your site.

Need help?

Section titled “Need help?”

Send us a message with your domain name and a screenshot of your DNS settings. We’ll take a look and get you sorted.